It is important to use data to make decisions; however, the use of data requires more than just looking at numbers as good or bad. Without understanding the reasoning and rationale behind a KPI, you can struggle to use this information to effectively coach your sales teams for improvement. Often, you can be left scratching […]

Our customer base is changing. Business practices are evolving. What’s ahead in culinary, and how can senior living best prepare? Experienced leaders share their visions for achieving a healthy, supported, and resident-attracting dining program in this concise survey. They’ll cover wellness, global flavors, sustainability, workforce, and other essentials they see shaping dining in the days […]

As we move forward from pandemic toward endemic, the sector’s need for an ongoing pipeline of qualified living leaders has never been greater. Many senior living communities are reviewing and evaluating impactful pathways and partnerships to ramp up career development initiatives that can support recruitment and retention of industry personnel. During this webinar, you’ll hear […]

What are the personas of the residents of the future—what will they want, need, and expect? What are the scenarios that could emerge from the years of disruption—and what changes may be here to stay? Senior living REIT experts reveal what they’ve learned, presenting what senior living as an industry can do today to prepare […]

Success stories and increases in occupancy happen more often than we might think, even in this environment. Hear the stories from those who saw occupancy and satisfaction grow through attention to factors including business models, marketing, clinical improvement, communication, culture, and more. Who You'll Hear From Julie Podewitz, Founder & CEO, Grow Your Occupancy Stephanie […]

Argentum and WTW partner to share crucial information on Active Shooter and Emerging Risk of Workplace violence. Senior Living communities are targets for angry employees or family members. Many workplace violent events can be avoided by providing education and training to associates, residents and family members on situational awareness and survival techniques necessary during an […]