BALTIMORE—Arena Analytics, the market leader in applying artificial intelligence to workforce challenges, today announced strong 2021 results to date, including continued revenue growth, multiple new customer agreements, and an expanded leadership team.
“I couldn’t be prouder of what our team has accomplished during a difficult year,” said Arena Analytics CEO Myra Norton. “We’re solving critical real-world problems––from labor shortages to high turnover––and our new customers serve to validate that Arena helps build stable teams that deliver positive outcomes for their businesses and the residents, patients, and customers they serve,” she added.
With year-over-year growth rates averaging nearly 100 percent each year from 2017 to 2020, Arena Analytics once again reports a strong 2021 with solid annual recurring revenue and multiple new customer agreements. Its newest post-acute customers include The Arbor Company, The Asbury Communities, HCF Management, Heritage Senior Living, and Senior Living Communities. These multi-year agreements represent a significant expansion of Arena’s footprint to nearly 1500 communities across the United States.
The five-year-old company also augmented its leadership team this year. Myra Norton was appointed CEO in April, following a multi-year stint as the company’s president and COO. In May, Arena Analytics announced two key executive hires.
Solange Jacobs brings to her role as Arena’s first chief marketing officer more than 20 years of experience leading product marketing, corporate communications, and brand marketing initiatives for early stage technology companies. Hired to develop and deepen new business opportunities, Gary Magenta brings more than three decades of experience working across a range of industries as senior vice president at management consulting firm Root Inc., now a part of Accenture.
Since the end of 2020, the company also expanded its employee count nearly 50 percent, with the team now concentrated in three cities with satellite locations throughout the United States. By investing in the customer success teams, Arena increased its customer retention rate to more than 90 percent this year.
Arena Analytics will exhibit in booth #829 at the Argentum 2021 Senior Living Executive Conference, September 13-15, 2021 at the Phoenix Convention Center. On Tuesday, September 14 starting at 5:45 p.m., the company will host the Operational Leadership Reception at Cowboy Artist at the Hyatt Regency.
As the exclusive sponsor of Argentum’s Women in Leadership Initiative, including the Deep Dive Sessions at the conference, Arena is pleased to support the launch of the Women in Leadership Committee mentorship program.
About Arena Analytics
Arena Analytics applies predictive analytics and machine learning to help enterprises organize their workforces and individuals move into roles where they will thrive. By revealing each individual’s likely outcomes in specific positions, departments, and locations, Arena is transforming the labor market from one based on perception and unconscious bias, to one based on outcomes. Arena is currently growing dramatically within the healthcare and hospitality industries and is expanding its offerings to other people intensive industries.
